FAQ

Can I buy a sample?

Yes! A sample can be made providing set up costs are paid.  Depending on the style, 1 snapback with front embroidery plus the set up and delivery will cost £38.00.  If you wish to proceed to a bulk order then you will not have to pay this again as explained in the set up Q and A below

What is a DST set up charge?

Digitising is a specialised process where we take your design file such as a ‘JPEG or ‘PDF’ file and create stitches from it. This is a complex process and is best left to the people in the know to produce the best results for your embroidery design or logo. We use various stitch angles and stitching types from fill stitches to 3D puff stitching! This is only a one off payment providing you use the same logo on future orders.

What is the minimum order?

12 Pieces in mixed colours

Do you supply embroidery and print on clothing as well as headwear?

Yes!  Get in touch and tell us your ideas and we can help bring create them.

How do I make a payment?

Our prefurred method is bank transfer. If you wish to pay via paypal then we have to add a 3.5% admin charge

Can I get a discount on larger volumes?

Yes!  Simply email us your requirements and we will work out the best possible price.

Do you ship world wide?

Yes we do!

Can you produce swing tags and labels

Yes we  can!  Simply email your artwork for a quote on these services.

How long will my order take to arrive?

Depending on order volume and location 1-10 business days.

Have an idea?  Find out how we can bring it to life